Google Chromecast streaming devices may experience connection problems just like other WiFi-enabled devices. Disconnection is a common problem you will encounter.
This can be very annoying and distracting, especially if it occurs during a movie or show.
Chromecast Keeps Disconnecting
When your Chromecast keeps disconnecting, there’s usually one of three things wrong with it. The device might be old, your router might be having Wi-Fi issues, or the device is being overused. No matter the reason, troubleshooting your Chromecast is actually pretty simple.
What causes Chromecast to disconnect?
There are many Chromecast models. These fixes are universal and work with all Chromecast devices. These Google products may experience connectivity problems.
You will need to identify the root cause of the problem before you can fix it.
These are the main reasons why Chromecast keeps disengaging.
The device is out of date or too old
First, when was the last time you bought your device?
Unfortunately, Chromecast models have a short life span. Your Chromecast will last approximately two to three years. If it does not, you might experience frequent connection problems. You might be better off buying a new model.
If you still have problems with your Chromecast, it could be a problem with another device. Before replacing your Chromecast with a newer model, make sure you try troubleshooting it!
Wi-Fi Connection Problems Caused by the Router
Your router could also be the problem.
To check your Wi-Fi connection, you can use another device such as a smartphone or laptop. You can usually restart most routers by unplugging them for just a few minutes.
It is also possible to move your router closer to the Chromecast device.
Some routers only have a limited range, so devices from faraway will not be able to connect to the Wi-Fi. This is the most common problem, so be sure to fix it.
Google recommends keeping your Chromecast away from your router at least 15 feet.
The Chromecast was overused
Your Chromecast device may be too busy. It could wear out quicker or overheat if it is left on for too long. It’s best to turn off your Chromecast for at least a few days.
After some time, you may discover that it works well.
It’s worth looking into a replacement if the device is still not working after you have shut it down. An old device won’t be able to fix itself because the hardware may have been damaged.
Chromecast Quick Fixes
You can fix your Chromecast once you have identified the problem. These are the easiest ways to fix a persistent connection error.
Restart the device
Always start with and restart your device.
Restart your Router
Next, you can quickly reset your router. Unplug your router from the wall and wait for it to cool down before you plug it back in.
It will take a while for your router to connect with all your devices.
If that fails, but you suspect the router is the problem, then you can move the Chromecast closer to the router. The device may not be able to connect to the internet if it is too far away.
Make Sure You Use the Correct Cables
Are you still using the original cables?
The majority of Chromecast models include a power cord, an audio cable, and a power supply plug. It could make your Chromecast device not work properly if you don’t use the correct cables.
If you lose them, you may have to order more. This would be less expensive than buying a new Chromecast.
Google Chrome Update
You’ll also want to ensure that you are using the most recent version of Google Chrome Browser.
It may not connect if you use the Chromecast on a computer with an older browser or a laptop.
This can be fixed by going into your browser settings and updating to the latest version of Google Chrome.
Make sure to use the warranty
If your Chromecast has a warranty, you might want to use it.
You don’t want your warranty to expire if the device doesn’t work!
Google offers a limited warranty on their Chromecast products. A “proof of purchase” document, which would include the receipt, may be required.
Conclusion
Connection issues with Chromecast devices may be caused by many things. These are the solutions to Chromecast connection problems:
- Restart Chromecast device
- Restart your Wi Fi router
- Move the router and device closer together
- Let the Chromecast rest for one day
- Make sure you use the right cables
- Google Chrome browser version 5.0
- Send it in to be repaired
If you don’t get your Chromecast to work, you can probably buy another Chromecast. These devices last between two and three years, according to Google. They start to wear out after that. If none of these fixes work, you will need to buy a new one.
These quick fixes should resolve your problem with connection. Let us know if you are able to fix Chromecast. You could be helping someone else fix their device.
