Your iPhone was working normally and suddenly it stopped responding to your touch or button press. Your screen doesn’t respond to touch or button pressing. You have tried every possible solution. If your iPhone 12 freezes, here are some solutions!
Do I Have a Broken iPhone 12?
Most of the time, an iPhone freezes because of a software problem. A hard reset can usually temporarily free your iPhone 12. But, a hard reset won’t solve the problem that caused your iPhone to freeze.
We recommend the following steps if your iPhone 12 still works after a hard reset. As time passes, the software issue will likely recur or worsen.
Hard Reset Your iPhone 12
If your iPhone 12 freezes, a hard reset is a great option. You might be able to use your iPhone again normally by performing a hard reset.
For a hard reset of your iPhone 12, release the volume button and then the volume down buttons. Next, press and hold down the side button until you see the white Apple logo on your screen. When you see the Apple logo on your screen, release the side button. The iPhone should be back to normal within a few minutes.
Upgrading Your iPhone 12
An outdated component of the software may be causing your iPhone to have problems when it tries to update iOS. This problem can be solved by updating your iOS to the latest version.
There are a few ways to update iOS on an iPhone.
How to Update iOS in Settings
Open the Settings app on your iPhone. Select General and then Software Update. Tap Update Now if you see an iOS update is available.
Before you proceed with this step, make sure your iPhone has at least 50% of its battery. You might experience additional issues if your iPhone is not fully updated.
How to Update iOS in iTunes
Connect your iPhone to a USB port on your computer, and then open iTunes. Click the iPhone icon in the upper left corner of iTunes. Click the Check for Update button and then choose Download and Install.
How to Update iOS in Finder
To update your iPhone on a Mac with macOS Catalina 10.15 and newer, you will use Finder instead. Open Finder by connecting your iPhone to your Mac. Locate your iPhone under the Locations Menu. Check for updates if one is available.
Remove the App That Causes Your iPhone 12 To Freeze
It’s possible that the app that causes your iPhone to freeze when you use it is responsible. You can try deleting the app and installing a similar one.
Go to the home screen of your iPhone to delete an app. Hold the app icon that is causing problems until it shakes. Click the X at the upper right corner to delete the app icon.
Backup your iPhone
You will need to make a backup copy of your iPhone before you start home repairs. A backup ensures that your data is not lost permanently if something goes wrong during repair.
There are a variety of options available for backing up your iPhone’s data.
How to Backup iPhone to iCloud
You can backup to iCloud directly from your iPhone 12 if your iPhone is connected to Wi Fi.
Select iCloud from the Settings menu. Tap Backup and ensure that the switch labelled iCloud backup is on. Tap Back Up Now. A progress bar will appear on your screen, indicating how far along the backup process you are.
How to Backup iPhone to iTunes
Your iPhone can also be backed up to your computer. This step will only be necessary if your computer runs on Windows, or an older MacOS version.
Connect your iPhone to your computer and launch iTunes. Click the icon of your iPhone in iTunes’ top left corner. Choose “iCloud” and “This Computer”, depending on the source that you want to save your data. Click Back Up Now. Once the backup is complete, you will see the current date and time under the Latest Backup heading.
How to Backup iPhone to Finder
To backup your iPhone 12, you will need to use Finder if you have a Mac running MacOS Catalina 10.15.
Open Finder on your computer, then connect your iPhone. Select your iPhone 12 and then go to Locations. Click on the option that says Backup all data from your iPhone to this Mac and then click Save Now.
Finder, just like iTunes will display the current time and data once the backup is complete.
Reset All Settings
An iPhone can freeze if a setting has been changed incorrectly or corrupted in the Settings app. Instead of going through each setting individually to find the problem, it is faster to reset all settings.
Open the Settings app to activate this feature on your iPhone 12. Tap General and scroll down to the Reset heading. Tap Reset and then Reset All Settings. Enter your passcode when your iPhone prompts.
To confirm, tap Reset All Settings once more. After you confirm, a progress bar will appear on your screen. The reset is complete when your iPhone restarts.
DFU Restore your iPhone 12
DFU restore is an iPhone 12 total factory reset. This is the last home repair that we recommend you attempt on your own. This will completely erase all of your data and rewrite all code to ensure that the iPhone returns to factory defaults. This step is recommended because DFU restores might also be used to delete any malfunctioning software that caused your iPhone’s freeze.
Plug your iPhone into a computer, then open iTunes or Finder to begin a DFU restoration. After pressing and releasing the volume up, volume down buttons one by one, press and hold the side key. Continue holding the side button until the screen goes black.
After five seconds, release the side button and continue pressing the volume button until the iPhone is listed in iTunes or Finder. Your iPhone will be recognized by your computer and you have successfully placed your device into DFU mode.
To complete the step, click Restore on the computer. Keep your iPhone connected to your computer until the restore is complete.
Apple Repairs Your iPhone 12
If your iPhone is still freezing after you have tried all the steps above, it’s time for a technician to help. Apple may replace your iPhone 12 if it is still under warranty.
Making an appointment at the Genius Bar is a good idea if you don’t have an Apple Store nearby. An Apple technician will diagnose your iPhone free of charge when you bring it in. You’ll receive a price quote on how much it will cost for repair or replacement. They might be able repair your phone the same day if they have the parts in stock.
Apple offers mail-in repair services if you don’t want to go to an Apple Store. You can find more information about Apple’s mail in repair service on Apple’s support site, or call 1-800-MYAPPLE (1 800 692-7753).
Apple repairs can be quite expensive but you will get reliable service.
iPhone 12 is Back in Action!
Frozen phones can be very frustrating, especially if your phone was in the middle or final stages of a task. The iPhone 12 can freeze, which can be very frustrating because it is a new device. There are many easy ways to unfreeze your iPhone from the comfort of your own home. Good luck!