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Readers’ Choice Awards 2015: Printers

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Whether you get excited whilst you get a brand new printer otherwise you don’t forget printers a essential evil, the truth is that only a few people should stay with out one. 

There are nonetheless too many conditions in which not anything can alternative for revealed paper output. 

Digital shows nonetheless can’t beat textual content and photos on paper for decision and clarity (despite the fact that I ought to admit that extra than as soon as I’ve absentmindedly attempted to pinch-and-zoom a bit of paper to get a better look). Often the perfect manner to proportion facts with or switch some thing to a person else is to simply supply it to them on paper.

Paper might also additionally appear vintage school, however producers retain to make advances with printers to hold up with the era of the day. 

You’ll be tough pressed these days to discover a printer which you can not without difficulty proportion with all of the gadgets for your community thru a Wi-Fi or stressed out connection. 

Many printers will let you print out of your smartphones and pills the use of Apple’s AirPrint, Google’s CloudPrint, or the printer producer’s personal sharing era. 

You also can usually plug on your camera, USB drive, or reminiscence card and print directly, no laptop essential. 

Many printers additionally aid NFC (close to subject communications) so that you can print through doing little extra than laying your telecellsmartphone on pinnacle of the printer.

The identical groups had been preventing for domination withinside the printer marketplace for years: HP, Canon, Brother, and Epson, in addition to smaller gamers like Samsung, Dell, Lexmark, and Xerox. Choosing the proper printer emblem could be very important. Printers may be noticeably dependable workhorses, churning out pages day in and day out, however in case you pick out the incorrect one, you could locate your self continuously suffering with an unruly beast.

As printers have brought new tech to hold up with the times, they have additionally brought complexity. 

You want a printer that offers you minimum problem however it really is subsidized through a employer it really is going to be there that will help you whilst matters cross wrong. 

This is why we became to you, our readers, to inform us approximately the revel in which you’ve had together along with your printers and the groups that stand in the back of them. As we do with all of our Readers’ Choice surveys, we requested you approximately your typical pleasure together along with your printer and your pleasure with the printer’s reliability and preliminary setup, in addition to a key degree of pleasure: how possibly you’re to endorse your emblem of printer to a person else.

Deciding which printer employer to pick out have to be partially depending on the form of printer which you need to buy. 

There are monochrome and colour laser and inkjet printers. There are devoted printers and all-in-one multifunction gadgets that still scan, copy, and fax. Not each printer producer makes printers for each class or even those who pass classes do not constantly supply the identical degree of pleasure in every one. 

Read directly to determine which printer groups you have to don’t forget whilst making your subsequent purchase.


For every of the ultimate six years,  groups, Brother and Canon, have gained the PCMag Readers’ Choice Award withinside the printer class.

 In fact, Canon earned the award each yr from 2004 to 2014. This yr, however, there may be one clean winner and it is Brother.

 Brother stands atop the rankings in typical pleasure (8.6, on a scale from zero for extraordinarily upset to ten for extraordinarily satisfied), pleasure with reliability (8.9), and chance to endorse (8.7). In every of those key measures, Brother simply outdistances all its competition.

Samsung gets an Honorable Mention this yr, simply because it did in 2013 and 2014. The employer had the second one satisfactory typical pleasure score (8.four) and pleasure with reliability score (8.6), and as cited above, it tied Canon for the bottom percent of printers wanting maintenance.

 The good sized majority of Samsung printers rated through our readers had been monochrome laser printers and amongst simply that type of printer, its chance to endorse score (8.four) trailed the opposite  groups on this class, Brother (9.zero) and HP (8.7). 

Several respondents additionally pronounced on their Samsung monochrome laser all-in-one gadgets and on this class, the employer’s typical pleasure score (8.zero) trailed Canon (8.8), Brother (8.6), and HP (8.three). Samsung desires to enhance in its middle classes if it hopes to win a Readers’ Choice award withinside the future.

Canon USA has a faithful following and, despite the fact that its streak of Readers’ Choice awards is now broken, it nonetheless earns an honorable mention. Canon’s typical pleasure score dropped to 8.2 this yr from 8.four in 2014, setting the employer in the back of Samsung (8.four) and Xerox (8.three). 

However, at the essential chance to endorse degree, Canon acquired an 8.three—in advance of any competitor besides Brother. One of Canon’s strengths has constantly been its aid, and this yr Canon once more acquired the best rankings for pleasure with technical aid at 7.2, despite the fact that that is down from ultimate yr’s 7.8. Canon additionally had the yr’s maximum score for pleasure with maintenance (7.zero) and the bottom percent of printers wanting maintenance withinside the ultimate yr (three percentage, tied with Samsung). 

Brother and Epson had been proper in the back of with handiest four percentage wanting maintenance.

Xerox, it have to be cited, scored properly typical, even a 10th of a factor in advance of Canon. But it fails to affect in another area, such as nonetheless having that big quantity of gadgets wanting restore (17 percentage) and a low chance to be encouraged score (7.6). Therefore, we felt it now no longer even worth of the honorable mention, but once more.

Depending on how tons you print, the actual price of printing can be withinside the consumables (ink and toner). 

This is a place in which Canon continually falls short. Last yr, Canon handiest acquired a 5.2 in pleasure with the price of consumables, the bottom score withinside the survey. This yr that dropped right all the way down to 5.1, once more the worst score (tied with HP).

A study the printers in our survey that had been much less than a yr vintage suggests that Brother will possibly stay on the pinnacle for a while. 

Among more moderen printers, Brother’s typical pleasure and chance to endorse rankings shot as much as 8.7. No one else acquired an typical pleasure score extra than 8.three in this slice of the data (Canon, Epson, HP, and Samsung).

 The maximum advice rankings a number of the relaxation of the one-yr-vintage % had been 8.5 (Canon and HP).

A few groups stood out in particular printer classes. Epson acquired the pinnacle typical pleasure score withinside the inkjet printer class (8.four), in advance of Canon and HP (each 7.9). However, that is a quite small class as maximum humans searching out an inkjet printer choose an all-in-one.

 Epson’s typical pleasure for inkjet all-in-ones turned into 8.1, tied with Canon and trailing Brother (8.four).

Dell is virtually higher recognised for its computer systems than its printers, however the employer has a complete line of monochrome and colour laser printers and all-in-one gadgets. Dell’s colour laser printers rated maximum in that class in typical pleasure score (8.6), pleasure with reliability (8.8), lowest percent of gadgets wanting maintenance withinside the beyond yr (three percentage), and chance to endorse (8.5). However, amongst all Dell printers rated, the employer’s typical pleasure score turned into handiest 7.6.



Brother not has to proportion the Readers’ Choice prize. For 2015, Brother by myself wins our pinnacle award with continually excessive rankings for pleasure and reliability throughout numerous distinctive printer classes. 

This is the 7th immediately yr Brother has gained a Readers’ Choice Award for its printers and, primarily based totally on how properly it ratings for printers much less than a yr vintage, it likely may not be the ultimate.


This is the 0.33 immediately yr that Samsung has earned an honorable mention. Customers retain to price the employer pretty in typical pleasure and reliability. 

However, Samsung desires to someway separate itself from its competition in its key product classes (monochrome laser printers and all-in-ones) if it desires to virtually win our readers’ pleasure.


Canon’s streak of eleven immediately Readers’ Choice Awards has subsequently ended. But the employer nonetheless is one of the maximum pretty encouraged printer producers, due in big element to its satisfactory-in-class technical aid and restore services. 

Perhaps if Canon can decrease the charge of its consumables (or persuade clients that they may be now no longer so expensive), it’ll once more earn our pinnacle award.

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