You will need to reset your Merkury smart bulbs if it isn’t switching on or blinking too fast.
It takes 60 seconds to reset it. Here’s how…
How to reset your Merkury Smart Bulb
These steps will reset your Merkury Smart Bulb.
The video player could not be loaded. (Error Code: 101102)
- Make sure that your smart bulb has power and is ON
- Connect your smartphone to a WiFi network at 2.4GHz (5GHz is not supported).
- Open Geeni on your smartphone
- Click on the “+” symbol at the upper right corner
- Click here for Smart Lighting
- Select “Yes, it blinks quickly” or “No. It isn’t blinking rapidly”
- Enter your WiFi password to confirm, and the smart bulb will reset
Check that your smart bulb has been switched ON
Even though your Merkury smart bulbs may not be functioning, it’s still important to ensure that it’s turned on and at least receiving power.
It’s easy to do, simply flip the switch that controls the light on.
This way, even though the bulb may seem to be damaged, it can still connect with your home WiFi network
Open the Geeni app
Download the geeni App now if you haven’t already.
Just type “Geeni”, into the Apple App Store, or the Google Play Store to find the app that claims “Smart Home & Smart Health”.
It is completely free and takes only a few seconds for you to install.
Once the app is installed on your phone, you will need to create an account. To make it easier, you can use the Google or Apple integrations.
First, make sure you are on the “My Home” tab. Next, look for the + symbol in the upper right corner of the app. Click on it.
Select “Smart Lighting”.
The screen will ask you whether your smart bulb blinks quickly. Select the appropriate answer, and then confirm your WiFi password.
Merkury smart bulbs only work on the 2.4GHz band. The bulb will not connect properly if you attempt to connect to the 5GHz band.
This will prevent you from having to reconnect your phone to the 2.4GHz network.
No smart hub required
Merkury smart bulbs are fantastic because they do not require a separate smart hub like Amazon Alexa and Google Home in order to function properly.
These WiFi bulbs can be connected to your home internet via a simple cable and can also be controlled using the Geeni app for your smartphone.
If you want additional functionality, you can use your voice to control it by linking it to an Echo Dot, Google Home, or other devices, such as a Google Home.
After you have reset your bulb, if you use a smart hub with the Merkury bulb, you will probably need to connect your smart bulb to it.
Alexa to Merkury smart bulb – Reconnect Merkury
Since you reset the smart bulb, it is most likely that it has lost connection to Alexa and needs to be set back up again.
This takes only a few seconds.
Open your Amazon Alexa app, click the “+” icon at the upper right-hand corner, and then choose “Add device”.
Select “All Devices”, then “Light”, “Geeni”, and finally “Discover Devices”.
Alexa will do the magic!
Google Home: Reconnect Merkury smart bulbs to Google Home
Similar to the Merkury smart bulbs, it must be reconnected with your Google Home device when it is reset.
Open your Google Home app, and click the Settings gear icon.
Scroll to the bottom, and click “Works With Google”.
You can scroll down to find Geeni, or search for “Genni” from this page. Select “Reconnect your Account” to provide your Geeni login details.
Merkury smart bulbs can be reset easily by using the Geeni app. Make sure that your smart bulb is turned on and that you are connected to your WiFi band at 2.4GHz.
You will need to reset your smart bulbs in order to reestablish connection with your respective smart hub.
Open either the Amazon Alexa app or the Google Home App to initiate the reconnection process.