You are unable to turn on your Samsung Galaxy and it isn’t turning off. This is extremely frustrating, especially considering how much you paid for the phone. This article will explain what you should do if your Samsung Galaxy refuses to turn on.
Make Sure Your Samsung Galaxy Is Charged
Sometimes, charging your phone’s battery is all that’s required. Charge your Samsung Galaxy for 5-10 mins.
Hold down the power button and wait for your Samsung Galaxy to turn on. It will take longer for your battery to charge if it is fully charged. In some cases, your Samsung Galaxy may not turn on immediately. You might need to wait several minutes before it even indicates that it is charging.
Force Restart Your Samsung Galaxy
Software crashes could cause your Samsung Galaxy not to turn on. You can force your phone restart by pressing the reset button.
Force restarts will cause your phone to shut down and turn on again. This type of restart will not affect your data.
To force restart your Samsung Galaxy, simultaneously press the Volume Down button and Power buttons on your Samsung Galaxy. This will take between 10-20 seconds. If the restart was successful, the Samsung logo will be displayed on the screen.
Use a different charger and charging cable
Next, you can try charging your Galaxy using a different cable or charger. You may have an issue with your charger or cable, but not your phone.
I once bought a new phone after my phone died. I later discovered that it was the charger. Do not be like me. A new charger will cost you less than a new smartphone!
Reboot your Galaxy in Recovery Mode
After following the above steps, you can try to put your phone into recovery mode. This mode allows you to factory reset your phone without affecting the OS. As a last resort, only use recovery mode.
Make sure you have a backup before you put your Galaxy into recovery mode. Go to Settings -> Accounts -> Backup and Restore. You won’t lose any information if you save a backup when you reset your Samsung Galaxy.
Hold the volume down, Power and Home buttons simultaneously until the logo of the device appears and the phone turns back on.
If your Samsung Galaxy model does not have a Home button, press and hold simultaneously the volume button as well as the Bixby buttons. Then, press and hold down the power button. When the Samsung logo appears on your display, release all buttons.
You can now put your phone into recovery mode. Navigate to Wipe Data/Factory Repair using the volume buttons. To start the reset, press the power button. Select Reboot System Now after the factory reset is complete.
If your Samsung Galaxy is not booting up after you have tried all of the above troubleshooting steps, it is time to look into your repair options. Find a Samsung service center near you if you need your phone repaired. Samsung has partnered up with uBreakiFix to provide hardware repairs.
You may decide it is time to upgrade your phone. Use our cell phone comparison tool, which allows you to compare prices and choose the best phone for you.
Your phone is working again!
Your phone has been repaired! You’ll be able to fix your Samsung Galaxy’s problem the next time it stops turning on. Please comment below if you have any questions.